Electricity Monitors

I received the eco-eye last week - thank you. It is working perfectly. I am delighted with the speedy service you provided and the support you (and Rob) have given. Great confidence in your product.

Just to say thanks very much, belatedly, for very efficient and helpful service, plus discount on a replacement Eco eye after dropping the original and breaking its display.

Hello Peter, your support is the best ever received. I make a good advertising for you! Thanks so much for the great support, have a nice weekend!

Not only was it despatched but it was no less equally quickly delivered – the very next morning! That was what I call service and is most refreshing because it as rare as hens’ teeth!

Just a note to say 'thank you' for promptly firstly sorting out the discount refund, which has been received OK, and for sending the excellent Smart PV unit, which was received today. Whoever does your packing is extremely neat as the box was wrapped precisely. I wish I could wrap presents as neat. This is nothing to do with the workings, but none-the-less shows attention to detail. I fitted the unit and I am extremely pleased with the simplicity of installing and its use. I shall certainly pass on my comments to the MCS installers and other users.

I purchased the Smart PV after having solar panels fitted. I find it an invaluable tool in seeing how much electricity my solar panels are generating at any time of day, and in using that instant information to manage the use of the electrical appliances in my household to get the most out of the free electricity that the panels are generating. I believe the Smart PV will have almost paid for itself within the first year of use Regards David

I have just phoned eco-eye for some help with eco-eye mini problems. Just to thank you for all your help and to say that I was most impressed with the patient and clear instructions given by the person I spoke to. Excellent service.

Got to say, as an engineer, I've been impressed with your kit. The intelligent immersion has been particularly good - and flawless for nearly 2 years now. The foil sensor on the Eco-Eye was the one part I though was a little less robust when I first installed it. I'm not surprised it failed first. Still - overall very impressed. Eco-eye comment: The foil sensor has been redesigned and is now much more robust

Its working great thanks to your assistance. We’ve just had solar panels installed and we were expecting some kind of display but due to an over zealous salesman we ended up with the Owl Intuition Monitor and its rubbish. The PV and House readings on the Owl are out by anything between 100-350w sometimes 500w. I looked on Which? Website and the SmartPV got 4/5 for accuracy whereas the Owl got 2/5. Well the SmartPV is just about spot on with the PV reading against the Inverter display and only about 20-50w difference between the House usage compared to our British Gas monitor so I am well chuffed.

Answers to queries and positive help have been freely given on the few occasions when needed – a really good service!

I`ve been quite impressed with the kit that you sent me and with the dealings with your organization. You answered all my pre-purchase queries quickly and comprehensively. The equipment is high quality, relatively simple to install and the improvement in information and presentation over my previous, "WattsOn" equipment is quite spectacular.  My PV panels have now been installed for 8 years and for the first year or two the WattsOn indicator worked adequately despite being a little idiosyncratic. After that, however, the equipment failed progressively until about 3 years ago when it become virtually useless.  I am now back in control of how my panels are working. I  think my only, minor, criticism of the Eco-eye equipment would be to do with the LCD`s legibility.  When the meter is standing on a kitchen worktop, the angle of the screen is such that identifying which bars of the display is active can be difficult so the display appears to be showing a row of 8s. Raising the meter closer to my eye-level solves that, however. I have quite appreciated the ability to download generation data to my PC and will continue to do so to monitor my panels` performance. For the first time I actually have evidence that my panels do, occasionally, work at their rated output of 3.7kW. Thanks for producing such a good piece of kit. Regards Howard